Privacy Policy
1. Australian Junior Soccer Compendium Pty Ltd (Trading as Go Play Soccer)
Australian Junior Soccer Compendium Pty Ltd (ACN 657 559 414) (AJSC), The AJSC is a company designed to assist junior soccer players in their development within the sport of football in Australia and Globally. This Policy applies to the AJSC each of its related companies and subsidiaries (referred to in this Policy as AJSC, Goplaysoccer.com.au, we or us).
2. About this policy
2.1 This Policy sets out the way in which AJSC collects, uses and discloses personal information and explains your rights and how to contact the AJSC. The AJSC is committed to protecting your personal information in accordance with Privacy Act 1988 (Cth.). Please read the text carefully.
2.2 We may modify or update this Policy from time to time by publishing a new version of the Policy on the AJSC website and any related websites, mobile websites or applications which link directly to this Policy. We will indicate any changes by updating the date of this Policy. If you have any questions about this Policy, please contact the AJSC Privacy Officer using the details in section 13.
3. Summary
3.1 The AJSC may collect, use, hold and disclose personal information that we collect from you or from third parties for a variety of purposes, including to provide or promote our services to you (see sections 4 – 6). You can opt-out of receiving marketing materials from the AJSC at any time by utilizing the unsubscribe feature on any electronic marketing communications that you receive, or in the case of other direct marketing materials by contacting the AJSC Privacy Officer in accordance with section 13.1 below.
3.2 The AJSC may disclose your personal information to third parties in the course of our operations, including to other football organisations. From time to time, we may also provide personal information to third parties outside Australia (see sections 7 & 8).
3.3 The AJSC may collect information in relation to your use of our websites, including the use of cookies. Such information may be used to optimise or maintain our website, as well as for advertising purposes (see section 9).
3.4 The AJSC takes reasonable steps to protect the personal information that we hold. This includes using password-protected systems to store personal information (see section 10).
3.5 You have a right to access and/or correct personal information that the AJSC holds about you, or to make a complaint about our handling of your personal information. You can do so by contacting the AJSC Privacy Officer using the details set out at the end of this Policy (see sections 11 & 13).
4. What kinds of information do we collect?
4.1 In the course of its operations, AJSC may collect, use and disclose the personal information of players, ticketholders, administrators, participants and other individuals for the purpose of governing and administering of the AJSC, as described in this Policy. The precise nature of the collection, use and disclosure of personal information by AJSC depends on the services you request and receive from, and your interaction with, the AJSC.
4.2 Personal information collected and held by the AJSC may include your name, address, phone numbers, email address, date of birth, gender, occupation and social media details.
4.3 Depending on the services you receive from the AJSC, we may also collect and hold details about your participation history, your favourite Club and membership history as well as your emergency contact information, credit card information, driver’s license details, reference check information and details of items ordered or purchased from the AJSC.
4.4 In certain circumstances, the AJSC may collect information about your health or other sensitive information about you (for example, information about your racial or ethnic origin or physical health). The AJSC may use health information about you to ensure that any football programs in which you may participate are run safely and in accordance with any special health needs you may have and for insurance purposes. The AJSC may also use health information as required by the Football Australia Statutes, including medical and anti-doping testing and investigations.
4.5 In addition, the AJSC may use de-identified health information and other sensitive information to carry out research, to prepare submissions to government or a government body or to plan events and activities.
4.6 If you choose not to provide certain personal information, the AJSC may not be able to communicate with, or provide services to, you. For example, you may not be able to register to participate in some of the activities on the AJSC Sites if you do not provide certain personal information.
5. How we collect and hold your personal information?
5.1 We may collect your personal information from you or from a third party.
5.2 For example, the AJSC may collect personal information from you:
(a) via the AJSC web site;
(b) when you provide it to the AJSC by filling in forms approved by the AJSC from time to time (including when you register as a member of the Australian Junior Soccer Association);
(c) when you contact the AJSC;
(d) when you engage with the AJSC via social media;
(e) when you subscribe to receive soccer related newsletters or other information; or
(f) when you enter a competition that is being conducted by, or on behalf of, the AJSC.
5.3 The AJSC may also collect personal information about you from third parties, including:
(a) association, club and/or a competition administrator registered with the AJSC from time to time (Soccer Administrators);
(b) your representatives;
(c) The AJSC corporate partners, licensees, sponsors, suppliers and broadcasters
(d) ticketing agents and event organisers, when you purchase tickets to an AJSC related event;
(e) vendors, when you purchase football related merchandise; and
(f) the organisations identified under section 7 below.
6. For what purposes do we collect, hold, use and disclose your personal information?
6.1 The AJSC may collect, hold, use and disclose your personal information for various purposes, including:
(a) to verify your identity;
(b) to ensure compliance with the AJSC statutes, including the administration and development of junior soccer;
(c) to organise, conduct and promote football competitions, matches, programs and other events (including for the purpose of distributing newsletters, providing information and making ticket offers);
(d) to develop programs, activities, events, products, services and merchandise relating to soccer;
(e) to provide you with information about our products and services, including information about tickets, merchandise and special offers, or which we reasonably believe may be of interest you;
(f) to investigate and take action in the event that applicable laws or regulations are breached, including terms of admission and codes of conduct;
(g) to carry out market research and surveys;
(h) to contact you if you win a prize in a competition you have entered and to send the prize to you;
(i) to administer, manage and improve the AJSC and to provide you with, or optimise your, access to those AJSC sites;
(j) so that the AJSC can provide you with direct marketing communications in relation to products, services, tickets, merchandise and special offers made available by the AJSC or our partners that we think will be of interest to you. You will be able to opt-out of receiving direct marketing communications from the AJSC at any time if you so choose, by utilising the unsubscribe feature on electronic marketing communications, or in the case of other direct marketing materials by contacting the AJSC Privacy Officer in accordance with section 13.1 below;
(k) where permitted by the AJSC, to enable AJSC Partners who have a relationship with the AJSC to market and promote their products and services to you. You will be able to opt-out of the AJSC disclosing your personal information to the AJSC Partners for the purposes of direct marketing at any time if you so choose, by utilising the unsubscribe feature on electronic marketing communications, or in the case of other direct marketing materials by contacting the AJSC Privacy Officer in accordance with section 13.1 below; and
(l) for any use that is reasonably apparent at or around the time the information is collected or that is otherwise notified to you from time to time.
6.2 We may collect, use or disclose information about you in order to combine the information that we hold about you with information about you collected from or held by other trusted partners or from public sources. We do this in order to enable the development of consumer insights about you so that we and those other trusted companies can serve you better. This includes being able to better understand your preferences and interests, personalise your experience, enhance the products and services you receive, and to tell you about products and services. We may also use trusted service providers to undertake the process of creating these consumer insights.
7. To whom do we disclose your personal information?
7.1 We may disclose your personal information for the purposes described in this Privacy Policy to:
(a) a Football Administrator that you have registered with or expressed an interest in, which may then use your personal information to administer the game of football and keep you updated with information about them.
(b) The AJSC’s related bodies corporate;;
(c) the Australian Sports Anti-Doping Authority, Australian Institute of Sport and/or Australian Olympic Committee;
(d) The AJSC’s insurers;
(e) The AJSC’s professional advisors, including our accountants, auditors and lawyers;
(f) third party service providers, suppliers and partners, such as ticketing agents;
(g) government agencies, regulatory bodies and law enforcement agencies, or as required, permitted or authorised by law or where we have a public duty to do so, including for purposes of safety and security; and
(h) where you have consented to your personal information being disclosed to others;
(i) anyone to whom our assets or businesses (or any part of them) are transferred; and
(j) specific third parties authorised by you to receive information held by us.
7.2 The AJSC Partners or Football Administrators may have separate privacy policies which apply to their collection, use and disclosure of your personal information. You should refer to that privacy policy for further details, including how you can contact the relevant AJSC Partner or Football Administrator if you have any queries, or wish to make a complaint, about their handling of your personal information.
8. Do we disclose your personal information outside Australia?
8.1 The AJSC will store personal information on data servers that are controlled by the AJSC and are located within Australia, were reasonably possible. However, in some circumstances, we may disclose your personal information to third parties located outside Australia, including in the USA.
8.2 In all cases, by providing your personal information to us or using our services, you consent to the disclosure of your personal information outside Australia as set out in this Policy and acknowledge that the AJSC is not required to ensure that overseas recipients handle your personal information in compliance with Australian privacy law. However, where practicable in the circumstances, the AJSC will take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with this Policy. You may have rights to enforce such parties' compliance with applicable data protection laws, but you may not have recourse against those parties under the Privacy Act 1988 (Cth) in relation to how those parties treat your personal information.
9. Using an AJSC Site
9.1 If you visit an AJSC site, the AJSC may record information such as your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, the AJSC site pages accessed, and any information downloaded. This information is used for statistical, reporting and website administration and maintenance purposes, including identifying usage trends, to track users’ movements around the AJSC sites and to gather demographic information about the AJSC users collectively.
9.2 Like many other websites, the AJSC sites may use ‘cookies’ from time to time. A cookie is a piece of data that allows us to identify and interact more effectively with your device. The cookie helps AJSC to maintain the continuity of your browsing session and remember your details and preferences when you return. You can configure your web browser to reject cookies however some parts of our website may not have full functionality in that case.
9.3 In some cases, the AJSC and its third-party service providers may use cookies and other technologies such as web beacons and JavaScript on an AJSC site in connection with online services like banner advertising, website analytics and surveys to collect information about your use of a AJSC site. The use of these technologies allows the AJSC and its third-party service providers to evaluate a user’s use of an AJSC site, deliver customised advertising content, measure the effectiveness of the advertising and provide other services relating to website activity and internet usage. The services we may use from time to time include Google Analytics, Nielsen, AdTech, Omniture and Facebook. You can find more details in the privacy policies for those services, including information on how to opt-out of certain conduct.
9.4 When we send you emails or other electronic messages, the AJSC may record where you open the message and click on particular links. This helps us to better understand what information is of interest to you.
10. Protecting your personal information
10.1 The AJSC takes the security of personal information seriously. The AJSC has appointed a Privacy Officer to oversee AJSC's management of personal information in accordance with this Policy and the Privacy Act 1988 (Cth).
10.2 The AJSC uses several physical, administrative, personnel and technical measures to protect the security and privacy of your personal information. For example, all electronic data that is held by the AJSC is stored on password protected systems.
10.3 If you are considering sending us any other personal information through an AJSC site or other electronic means, please be aware that the information may be insecure in transit, particularly where no encryption is used (e.g. email). Any transmission is therefore at your own risk.
10.4 Where the AJSC has given you (or where you have chosen) a password which enables you to access certain parts of an AJSC site, you are responsible for keeping this password confidential. The AJSC suggests that you do not share the password with anyone and to change it regularly.
11. How can you access and correct your personal information?
11.1 The AJSC takes reasonable steps to ensure the personal information that the AJSC collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends on the information you provide.
11.2 You have the right to access the personal information we hold about you and can request the correction of your personal data if it is inaccurate, incomplete or out of date. If you would like to do so, please contact the AJSC Privacy Officer to submit an enquiry to access the personal information the AJSC holds about you. The AJSC Privacy Officer's contact details are set out in section 13.
11.3 If you provided your personal information via an AJSC site, you can also update that information at any time by logging onto the relevant AJSC site and submitting the updated information.
12. Can you opt out of direct marketing communications?
You can opt out of receiving marketing messages from the AJSC at any time by following the unsubscribe instructions on electronic marketing communications, or in the case of other direct marketing materials, by contacting the AJSC Privacy Officer in accordance with section 13.1 below.
13. Contacting the AJSC Privacy Officer and Making Complaints
13.1 You may contact the AJSC Privacy Officer by emailing to info@goplaysoccer.com.au or in writing to The Privacy Officer, AJSC, PO Box 795, Templestowe Village, Victoria 3106
13.2 You may complain about our collection, use or disclosure of your personal information by contacting the AJSC Privacy Officer using the contact details above with your full name and contact details, together with a detailed description of the complaint. We will respond to your complaint within a reasonable period of time and inform you of the next steps we will take in dealing with your complaint. If we are unable to resolve your complaint, we will inform you of the further steps you can take.